A firm website that answers "How much will it cost?" and "Where do I start?" around the clock.
The AI character learns your practice areas, fees and consultation process, then answers prospective clients' questions. It even guides them straight to the booking button.
Sound familiar on your firm's website?
The same questions keep arriving by phone and email
Routine questions about fees, the consultation process and practice areas eat into the time you need for your actual work.
Visitors can't tell which service fits them and leave
With many practice areas and fee plans, people don't know where to start and close the site.
Questions outside business hours go unanswered
When a question comes up at night or on a holiday, the visitor may look for another firm while waiting for your reply.
Information doesn't reach clients from abroad
A Japanese-only site is hard to understand for foreign residents who want help with visas, company setup and similar matters.
The AI answers and guides visitors based on your firm's website.
Learns your whole site automatically
It reads your practice areas, fees and firm profile pages and uses them as the basis for its answers. It doesn't force an answer when it doesn't know.
Guides visitors all the way to booking
When someone asks "Where do I book the first consultation?", it scrolls to the right button and highlights it with a red frame. It can also take visitors to other pages such as your fee schedule.
Speaks 5 languages
Japanese, English, Chinese, Korean and Spanish. Answers and voice playback switch to the language the visitor selects.
Conversation logs show what visitors care about
Export conversation logs as CSV and analyze the most common questions and the ones the AI couldn't answer. Use them to improve your site or plan new services.
AI-navi does not give individual legal, tax or labor judgments or advice. We recommend using it to guide visitors to your firm's public information, and setting it to direct individual consultation matters to your contact form or booking page.
What to register for best results
Registering the following as FAQ or business information improves the accuracy of its answers.
- Practice areas and service area (including whether online consultations are available)
- How the first consultation works, how long it takes and what it costs (free or paid)
- Fee schedule (how retainers, success fees and advisory fees are determined)
- Business hours, how to book and how to get to the office
- A statement of your policy, such as "We cannot answer questions about individual cases. Please contact us through the inquiry form."
What a conversation looks like
* This is an illustration. Actual answers are generated from the content of your own site.
FAQ: Using AI-navi at a professional firm
What are the benefits of adding a chatbot to a professional firm's website?
It automates the first response to routine questions about fees, the consultation process and practice areas, so prospective clients can resolve their doubts on the spot, even outside business hours. Because it guides them to the booking button, it also helps prevent visitors from leaving just because they couldn't tell where to apply.
Can it answer individual legal or tax questions?
No. AI-navi does not give individual legal, tax or labor judgments or advice. We recommend using it to guide visitors to your firm's public information, and setting it to direct individual consultation matters to your contact form or booking page.
Is there anything to watch out for regarding clients' personal information and confidentiality?
Conversations are not used to train AI models, and data is managed separately for each site. However, conversations are stored in a form you can review in the admin panel, so we recommend adding a notice asking visitors not to enter specific details of their case or personal information in the chat. See the Security page and the list of subprocessors for details.
How much does it cost?
You can start with the Light plan from ¥6,800 per month (excl. tax). There is no setup fee, and the 14-day free trial requires no credit card. See the pricing page for details.
Related pages
Need a new website too?
WeMot, the company behind AI-navi, also builds and redesigns websites for law, tax and professional firms. You can view samples structured for your industry.
Try it on your own site for 14 days.
Setup takes 10 minutes and no credit card is required. If it's not a fit, just stop using it.